FAQ

If you want your linens sent to school, then put in your name (student name), school residence name and address.If you live in Canada and you want your linens sent to your home, then put in your home address.

Please allow 2 business days for Ontario, 3 business days for Manitoba and East Coast, 5 business days for B.C. UPS deliveries. All orders have a flat $10.delivery charge for any size package to any school or home in Canada. STUDENTS MOVING IN FOR WINTER SESSIONS SHOULD ORDER BY DECEMBER 13, 2017 FOR ON TIME DELIVERY TO YOUR SCHOOL FOR MOVE IN DAY. Please go to our “READ BEFORE ORDERING PAGE” for more information on particular school order dates.

There is a 13% Harmonized Sales Tax that will be added to your order.This tax is mandatory in Canada.

The school usually lets you know the size in their orientation package. But if you don’t know our twin sheets will fit any twin/single bed, so there is no reason to worry. Most schools have twins ranging from 76″ to 80″ long.

All packages are delivered by UPS. It will arrive at your residence front desk 2-5 days prior to your move in date, labelled with your name on it.(VERY IMPORTANT TO USE STUDENT NAME FOR LOGIN AND ADD STUDENT I.D.# TO NOTE SECTION, IF KNOWN).Residence staff at participating schools are well versed in this procedure and are also very helpful.If you are having your package delivered to your Home address it should arrive 2-5 days after order date.(Use note section for any special delivery instructions).

Most of the students attending the Partner or Participating schools are international students and can only have delivery at their school. If you reside in Canada and are attending any school in North America you may want to have your package delivered to your home so you can prewash the sheets.But we can also deliver to your school. We still offer a flat $10. delivery for any size package via UPS.

Delivery times:

Ontario-2 business days

Manitoba & Maritimes-3 business days

British Columbia-5 to 6 business days

WE ARE OPEN 24 HOURS A DAY, 7 DAYS A WEEK. WE CAN TAKE AND DELIVER ORDERS ALL YEAR LONG.